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Support Phone Dying at 50%+ battery?

Discussion in 'Android Devices' started by zachavm, Feb 29, 2012.

  1. zachavm

    zachavm Android Enthusiast
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    Hey everyone,

    I've been experiencing my triumph dying "prematurely" recently. I'm curious if I need a new battery. Is the phone dying when the battery meter shows a high value a sign of a bad battery? I'm not even making it through a day recently.

    Also, I'm running MIUI. I don't know if this is contributing or causing a problem.
     

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  2. dumbfounded

    dumbfounded Lurker
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    I would try re-calibrating in Clockwork. Advanced-->Wipe Battery Stats.

    Or you could check out this app on the Market that'll help you through the process.
     
  3. wonshikee

    wonshikee Member
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    The battery stat is used primarily to see the battery usage.

    The actual battery % isn't calculated off that.

    Do try re calibrating the battery - but it does sound like a bad battery.
     
  4. zachavm

    zachavm Android Enthusiast
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    If it's a bad battery, any suggestions on a good reasonably priced replacement?
     
  5. marc12868

    marc12868 Android Expert
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    If it's an OEM battery VM should give you a replacement for free. Just tell them what's up.
     
  6. ziggy46

    ziggy46 Android Expert
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    Being a pain in the a$$! LOL
    Chambersburg, Pa
    And if they can't get you a battery, I got a spare that I could possibly send you
     
  7. zachavm

    zachavm Android Enthusiast
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    Well, this is happening every day, so I definitly think it's a bad battery.

    Would you know what number to call? I thought if you didn't have insurance it was pretty much just the manufacture warranty.

    Thanks a lot, I'll let you know if I have the need.
     
  8. thebluedot

    thebluedot Newbie
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    Head Customer Service Dude at the BlueDot
    Right outside of Philadelphia
    Also, I don't know if you are already running this but, when you get your battery back in working order, Juice Defender worked wonders for my battery life. I just use the free version and it gave me massssssive improvements on my battery life.
     
  9. marc12868

    marc12868 Android Expert
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    You can try this number: 1-888-322-1122 It's the one on their site to talk to a live representative. If that isn't it then I don't know. I've never done it before.
     
  10. zachavm

    zachavm Android Enthusiast
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    wow, my phone won't even stay on if its off the charger. I think we know what the problem is.
     
  11. ecarlson

    ecarlson Well-Known Member
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    Have you tried removing the battery for a minute? And, the phone has a 1 year warranty with Virgin Mobile.
     
  12. zachavm

    zachavm Android Enthusiast
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    Horray! New battery on it's way!
     

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