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Phone is hosed

Discussion in 'Android Devices' started by Granite1, Jul 20, 2013.

  1. Granite1

    Granite1 Zercron Encrusted Tweezer
    Thread Starter

    I have no idea what happened, phone won't make or receive calls, period. I've tried everything, reflashing my Rom, cache wipes, prl/profile updates, I even reflashed my firmware. Nothing.

    Called Sprint with my wife's OG EVO, they did a bunch of epst stuffs, nothing. Phone absolutely will not reconnect to the network. :(

    I'm out of ideas at this point. :(

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  2. Reaper351c

    Reaper351c Member

    Have you tried taking the sim card out and putting it back in
  3. Granite1

    Granite1 Zercron Encrusted Tweezer
    Thread Starter

    This phone doesn't have a removable SIM card unfortunately. :(
  4. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    that sucks granite. sorry to hear that. have you tried to take it in yet?
  5. Granite1

    Granite1 Zercron Encrusted Tweezer
    Thread Starter

    Nope, I'm on vacation a couple hours from home, and the closest Sprint store is over an hour away. Looks like I'm phoneless until after my vacation. :mad:

    I feel vulnerable without it. :(
  6. EarlyMon

    EarlyMon The PearlyMon
    VIP Member

    Bummer. :(

    If you have your msl, you can do the epst reset from the phone.

    Sometimes they don't get it right when you're talking to them. :(
    Granite1 and ocnbrze like this.
  7. Granite1

    Granite1 Zercron Encrusted Tweezer
    Thread Starter

    I didn't think about that EM, good idea. I'll have to dig my msl out. Maybe a good lazy day project. :)
    ocnbrze likes this.
  8. EarlyMon

    EarlyMon The PearlyMon
    VIP Member

    MSL Reader ftw. ;)
    Chief YYZ, Granite1, ocnbrze and 2 others like this.
  9. Granite1

    Granite1 Zercron Encrusted Tweezer
    Thread Starter

    Ok, manually reset via epst, did a hands free activation, failed again. :(

    But I was able to get a prl and data profile update to take finally. I now have 3G data back, but no calls in or out still. :(

    This is what I'm getting:
  10. Chief YYZ

    Chief YYZ Well-Known Member

    When I switched to my LTEvo I gave my mom my OG, I kept getting the "network is busy" every time I tried to activate it (the OG.) Sprint customer service couldn't figure it out, I just kept playing with stuff until I finally got it to work. For the life of me I can't remember how I fixed it. I think it was something like changing roaming to Sprint Only and/or turning on then off airplane mode or something else fairly random that didn't really make sense but forced the phone to change the cellular connection. I have been racking my brain trying to remember what I did, but I just cannot recall exactly what it was. I think because it didn't really make sense why it worked...
    Sucks you can't get it working, but hey, who wants to get calls on vacation anyway :)
    ocnbrze and Granite1 like this.
  11. -Mike-

    -Mike- Android Enthusiast

    Refer to my 'Random Weirdness' thread....
  12. Granite1

    Granite1 Zercron Encrusted Tweezer
    Thread Starter

    Just got off the phone with Sprint again, they're sending me a replacement. The towers are fine here, and no one else is reporting issues, so they're replacing it, for free. :)

    I guess this one was a lemon from the beginning, just lurking. O well. At least we have S-off for the latest hboot in case it comes with that one. We'll see.
    EarlyMon and ocnbrze like this.
  13. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    nice!!!!!!! i would recommend moonshine as it seems the easiest now....hopefully you will not have to though.......LOL
  14. Rxpert83

    Rxpert83 Dr. Feelgood

    I had the same thing happen to my s3 on Friday.

    I'm seeing a lot of reports of this.

    Very strange
  15. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    did i miss something? when did you get an s3 rxpert? LOL
  16. Granite1

    Granite1 Zercron Encrusted Tweezer
    Thread Starter

    Noticed that a little while ago. LOL :D
  17. Rxpert83

    Rxpert83 Dr. Feelgood


    I had them both for quite a while, and ended up selling the LTEVO sometime in the spring because it had a screen yellowing defect. My parents also upgraded to the S3, and it was a lot easier providing tech support from 6 hours away when I had one to work with.

    I regret it big time :(. The build quality isnt there, the screen isnt as nice, and the camera isnt as nice. But I can say I tried Sammy. Back to HTC I'll go for the next phone

    Anyway, this is really strange that its happening on multiple devices around the same time. I've seen multiple reports on XDA of this happening to people on the s3 side.
    Granite1 and ocnbrze like this.
  18. Rxpert83

    Rxpert83 Dr. Feelgood

    Arrrgh It just happened again!!! 2 weeks in a row on Friday:eek::thinking::thinking::(:thumbdown:
  19. Granite1

    Granite1 Zercron Encrusted Tweezer
    Thread Starter

    So it's happening to multiple phones?

    I wonder if it's a network thing, or if it's a phone thing?

    I'm home now, and the phone makes calls fine now. I no longer have data, won't connect 3G at all.

    I wonder if Sprint is having provisioning problems?
  20. caborobo

    caborobo Member

    Similar if not exact same issue with my wife's, wait for it, iPhone 5. Sprint fixed it with an account reset over the phone with a "tech."
    Granite1 and Rxpert83 like this.
  21. Rxpert83

    Rxpert83 Dr. Feelgood

    Yeah they replaced the first 2. I should get the 3rd s3 either tomorrow or Wednesday. I'm not going to do anything other than sign into Google play for at least a week
    Granite1 likes this.
  22. Granite1

    Granite1 Zercron Encrusted Tweezer
    Thread Starter

    Got my replacement yesterday, This one connects to the network just fine. No issues with call quality now. :)

    Screen has a yellow tint to it tho. :(

    We'll see what they say when I show the difference with my old one.
    ocnbrze and Rxpert83 like this.
  23. Granite1

    Granite1 Zercron Encrusted Tweezer
    Thread Starter

    Got yet another one today. Screen looks a lot better. Also this one doesn't twitch. The other replacement had to have a bad LCD or digitizer.

    This one is working fine for now. I'll test it out for a day or two and then root it. :D
    ocnbrze, EarlyMon and Rxpert83 like this.
  24. knickstar90

    knickstar90 Newbie

    I'm having a weird issue with my phone. I can send text messages but I can't receive them. I still can make calls and 3g works fine. Only issue is receiving texts. I've just been using google voice but its getting annoying (also mms don't work)

    I was on the newest pacman rom when it started two days ago. Went to a stock rom. Still having the same issue. Updated profile and prl but still no texts. :(
  25. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    Go back to a stock rom and call sprint. Have them re-provision your phone.
    knickstar90, Granite1 and EarlyMon like this.


The HTC EVO 4G LTE release date was May 2012. Features and Specs include a 4.7" inch screen, 8MP camera, 1GB RAM, Snapdragon S4 Plus processor, and 2000mAh battery.

May 2012
Release Date

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