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phone is locked through gmail account. please help!

Discussion in 'Android Devices' started by markespo55, Feb 4, 2011.

  1. markespo55

    markespo55 Lurker
    Thread Starter

    i have a samsung moment. after my kids played with the phone they ended up locking the phone through the gmail account but i never set up a gmail account. can someone help me with this problem please
     



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  2. momentoid

    momentoid Android Enthusiast

    Menu/Privacy/Factory data reset.
     
  3. markespo55

    markespo55 Lurker
    Thread Starter

    it wont let me go to the home screen
     
  4. momentoid

    momentoid Android Enthusiast

    You cannot get to the home screen even after power-off and on?? Then do the following:
    - Pull the battery and put it back
    - Push and hold buttons VolDown-Talk-End to get into Recovery mode
    - Factory reset
     
  5. markespo55

    markespo55 Lurker
    Thread Starter

    this wont erase my number?
     
  6. momentoid

    momentoid Android Enthusiast

    You mean your mobile phone number? No, it will erase only the installed apps and data. After doing this your phone will be back to how it was when you received it in mail.
     
  7. momentoid

    momentoid Android Enthusiast

    @markespo55 did it work out?
     

Samsung Moment Forum

The Samsung Moment release date was November 2009. Features and Specs include a 3.2" inch screen, 3MP camera, GB RAM, processor, and 1440mAh battery.

November 2009
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