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Support Phone is not reading my Iris

Discussion in 'Android Devices' started by odicarboni, Oct 4, 2017.

  1. odicarboni

    odicarboni Lurker
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    My Iris can't be read, what can be the problem?
     

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  2. Dannydet

    Dannydet Android Expert
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    Maybe the phone doesn't read iris'es?
     
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  3. pool_shark

    pool_shark Android Expert
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    Wearing glasses, too far away, not enough light?
     
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  4. mikedt

    mikedt 你好
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    Is it trying to read a glass eye?
     
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  5. marctronixx

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    it's simple.

    read the manual. it will explain to the letter how to set up the phone.

    if you feel the phone does not respond as the instructions state, contact samsung and get tech support involved, or return the device.
     
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  6. Mary Fosyer

    Mary Fosyer Lurker
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    The surrounding lighting can cause this issue. O had to leave the store to get it to work. Extreme sunlight causes this issue also
     

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