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Phone is unusable

Discussion in 'Android Devices' started by unusablephone, Jul 27, 2019.

  1. unusablephone

    unusablephone Lurker
    Thread Starter

    Kind of a strange issue: any time I try to open any app on my phone, my phone immediately returns to the first page of my home screen. I can't open the options, make calls or text, or even scroll to the second page of my home screen- it just immediately returns to the first page of home. Interestingly, I can access the drop-down menu, but if I pick any setting and tap on "more settings" or click the gear to access the options I just get immediately sent back to the home screen. Prior to this issue occurring, I had just updated my eset security app, so I have a feeling that it's somehow responsible, but I'm not sure how to test this hypothesis or fix the issue.

    Also, when I try to uninstall the eset app, the dialog asking for confirmation immediately closes
     



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  2. unusablephone

    unusablephone Lurker
    Thread Starter

    solved the issue, entering safe mode and uninstalling eset (and another produtivity app I had installed) fixed the problem.
     

Motorola Moto X Style Forum

The Motorola Moto X Style release date was September 2015. Features and Specs include a 5.7" inch screen, 21MP camera, 3GB RAM, Snapdragon 808 processor, and 3000mAh battery.

September 2015
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