1. Download our Official Android App: Forums for Android!

Support Phone keeps restarting Samsung galaxy s3

Discussion in 'Android Devices' started by Alex hobson, Mar 2, 2016.

  1. Alex hobson

    Alex hobson Member
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    58
    Joined:
    Feb 28, 2016

    Feb 28, 2016
    58
    4
    26
    Male
    Unemployed
    Lincoln
    Hello again all whenever I run an app or application for about a few minutes or so my phone will randomly restart itself for so reason i don't why this keeps happening but can someone please help me as it keeps doing this over and over again and i hate it
     

    Advertisement

  2. Thom

    Thom  
    VIP Member
    Rank:
    None
    Points:
    1,618
    Posts:
    12,114
    Joined:
    Feb 16, 2011

    Feb 16, 2011
    12,114
    5,021
    1,618
    Male
    Software Developer
    Keene, NH USA
    Is your S3 root-ed? When we know we can move your question to the forum dedicated to your device.

    ... Thom
     
  3. Alex hobson

    Alex hobson Member
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    58
    Joined:
    Feb 28, 2016

    Feb 28, 2016
    58
    4
    26
    Male
    Unemployed
    Lincoln
    No my phone is not rooted
     
  4. Thom

    Thom  
    VIP Member
    Rank:
    None
    Points:
    1,618
    Posts:
    12,114
    Joined:
    Feb 16, 2011

    Feb 16, 2011
    12,114
    5,021
    1,618
    Male
    Software Developer
    Keene, NH USA
    Thread moved to this forum dedicated to your phone. This is the best place to find other users of your hardware/software.

    ... Thom
     
  5. Alex hobson

    Alex hobson Member
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    58
    Joined:
    Feb 28, 2016

    Feb 28, 2016
    58
    4
    26
    Male
    Unemployed
    Lincoln
  6. Jfalls63

    Jfalls63 Android Expert
    Rank:
     #25
    Points:
    818
    Posts:
    4,319
    Joined:
    May 15, 2015

    May 15, 2015
    4,319
    3,334
    818
    Male
    Is it one specific app that cause the reboot or any app?
     
  7. Alex hobson

    Alex hobson Member
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    58
    Joined:
    Feb 28, 2016

    Feb 28, 2016
    58
    4
    26
    Male
    Unemployed
    Lincoln
    I don't know it just does it on any app that i open
     
  8. Jfalls63

    Jfalls63 Android Expert
    Rank:
     #25
    Points:
    818
    Posts:
    4,319
    Joined:
    May 15, 2015

    May 15, 2015
    4,319
    3,334
    818
    Male
    There is a few things to try and eliminate it being a software issue. You should backup all your data and anything you don't want to loose first.
    1 Boot into recovery from off and clear cache partition. Hold volume up+ home+ power till you see blue writing in upper left corner of screen then release power. When you get to recovery, use volume down to scroll to clear cache then press power to select then select reboot.
    2 If that doesn't fix things I would try a factory reset in recovery.
    3 Last thing to try with software would be to download your stock firmware from Sammobile and reflash phone with Odin.
     
    Mikestony likes this.
  9. Alex hobson

    Alex hobson Member
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    58
    Joined:
    Feb 28, 2016

    Feb 28, 2016
    58
    4
    26
    Male
    Unemployed
    Lincoln
    I think it might be Internet manily google chrome i will have a look to see if it restarts when on it and see what happens i will get back to you
     
  10. Jfalls63

    Jfalls63 Android Expert
    Rank:
     #25
    Points:
    818
    Posts:
    4,319
    Joined:
    May 15, 2015

    May 15, 2015
    4,319
    3,334
    818
    Male
    In a rush this morning for work and forgot to ask. Does it happen on wifi as well as your phones data connection?
     
    Mikestony likes this.
  11. Alex hobson

    Alex hobson Member
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    58
    Joined:
    Feb 28, 2016

    Feb 28, 2016
    58
    4
    26
    Male
    Unemployed
    Lincoln
    I don't know it just does it in random places like on the start screen for example
     
  12. Jfalls63

    Jfalls63 Android Expert
    Rank:
     #25
    Points:
    818
    Posts:
    4,319
    Joined:
    May 15, 2015

    May 15, 2015
    4,319
    3,334
    818
    Male
    Usually if something is wrong with a app,that app will force close or you will get a non responsive message. Never had one make the phone reboot. If phone is rebooting when you open any app, on wifi or data, then I would say software or hardware and try to determine which.
     
  13. Alex hobson

    Alex hobson Member
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    58
    Joined:
    Feb 28, 2016

    Feb 28, 2016
    58
    4
    26
    Male
    Unemployed
    Lincoln
    I'm going to get a new phone anyway and transfer all the data off this phone to my new phone when i get it and see if it doesn't happen again i don't know when i am getting one maybe in a few weeks or so
     
    Jfalls63 likes this.
  14. Alex hobson

    Alex hobson Member
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    58
    Joined:
    Feb 28, 2016

    Feb 28, 2016
    58
    4
    26
    Male
    Unemployed
    Lincoln
    When I transfer my data off my old phone to my new phone will i not lose everything like history and saved passwords for other Internet browsers like Chrome or Dolphin because I want to know before I do it thats all
     
  15. Jfalls63

    Jfalls63 Android Expert
    Rank:
     #25
    Points:
    818
    Posts:
    4,319
    Joined:
    May 15, 2015

    May 15, 2015
    4,319
    3,334
    818
    Male
    Not sure about Dolphin but when you sign in to your Google account on the new phone then open Chrome all of your bookmarks and history should be there.
     
  16. Alex hobson

    Alex hobson Member
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    58
    Joined:
    Feb 28, 2016

    Feb 28, 2016
    58
    4
    26
    Male
    Unemployed
    Lincoln
    Okay thanks
     
  17. Alex hobson

    Alex hobson Member
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    58
    Joined:
    Feb 28, 2016

    Feb 28, 2016
    58
    4
    26
    Male
    Unemployed
    Lincoln
    Quick question what about youtube history will they still be there as well
     
  18. Alex hobson

    Alex hobson Member
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    58
    Joined:
    Feb 28, 2016

    Feb 28, 2016
    58
    4
    26
    Male
    Unemployed
    Lincoln
    History/searches if you know what I mean
     
  19. Alex hobson

    Alex hobson Member
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    58
    Joined:
    Feb 28, 2016

    Feb 28, 2016
    58
    4
    26
    Male
    Unemployed
    Lincoln
    Can i use samsung smart switch to transfer all of my data from my old phone to my new phone
     
  20. Alex hobson

    Alex hobson Member
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    58
    Joined:
    Feb 28, 2016

    Feb 28, 2016
    58
    4
    26
    Male
    Unemployed
    Lincoln
    I'm getting a Samsung galaxy S3 GTI9300 phone hopefully on Friday or Thursday
     
  21. Alex hobson

    Alex hobson Member
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    58
    Joined:
    Feb 28, 2016

    Feb 28, 2016
    58
    4
    26
    Male
    Unemployed
    Lincoln
    Does anyone ever reply to my messages been a few days now since a reply
     
  22. Jfalls63

    Jfalls63 Android Expert
    Rank:
     #25
    Points:
    818
    Posts:
    4,319
    Joined:
    May 15, 2015

    May 15, 2015
    4,319
    3,334
    818
    Male
    Looked at a few links about Smart Switch and not sure about YouTube data/history but it covers most everything else. Never used it to transfer data myself. Everything I want to keep I uploaded to my Dropbox account. Never been one to save emails/text and hardly ever look at YouTube.
     
  23. Alex hobson

    Alex hobson Member
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    58
    Joined:
    Feb 28, 2016

    Feb 28, 2016
    58
    4
    26
    Male
    Unemployed
    Lincoln
    Is there anybody else who has done this before because i just don't want to lose all my youtube history/searches thats all
     
  24. Alex hobson

    Alex hobson Member
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    58
    Joined:
    Feb 28, 2016

    Feb 28, 2016
    58
    4
    26
    Male
    Unemployed
    Lincoln
    So will all my history of my internet browsers be transferred over when i do it or not i need an answer asap they are default browser, chrome and dolphin
     
  25. KOLIO

    KOLIO Guest
    Rank:
    None
    Posts:
    0
    Joined:

    Check your You-Tube history on a desktop PC.
    If it's there,I see no reason why it wouldn't re-appear on your new phone,once you've signed-in to your You-tube/Google account.........................
     
    Jfalls63 likes this.

Share This Page

Loading...