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Support phone not charging right

Discussion in 'Android Help' started by jflint, Apr 20, 2016.

  1. jflint

    jflint Well-Known Member
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    Mar 3, 2016
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    Last night the phone was plugged up for hours, but this morning the light was still on red. The lightning bolt was showing, and I tried another charger, which also seemed OK. What else can I do to fix this? It's a ZTE Z813 with Lollipop 5.0.2.
     

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  2. hjterry

    hjterry Newbie
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    Apr 19, 2016
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    The charging port might be broken, take your phone to a local shoppe and see if they'll fix it for you. My dad had the same phone and had the same problem.

    I hope this helps.
    Cheers.
     

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