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Support phone not charging?

Discussion in 'Android Devices' started by ballerholic, Jul 6, 2010.

  1. ballerholic

    ballerholic Member
    Thread Starter
    15

    Jun 17, 2010
    22
    0
    15
    Mountain View, ca
    So I've had my DINC charging for 4 hours or so and it hasn't even done anything except drain the power. 57% to 24%. This is the second battery that I've had do that, so I am just having bad luck with batteries or is my DINC defective?
     

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  2. dscribe

    dscribe Well-Known Member
    93

    Jun 8, 2010
    818
    140
    93
    Camden, AR, USA
    With the second battery at this point I think the phone itself would be suspect, though I suppose your charger or usb cable could also be bad. I'd take my phone, cable and charger and see a Verizon rep.
     
  3. TetsujinWave

    TetsujinWave Member
    35

    Apr 8, 2010
    16
    0
    35
    Systems Administrator
    NC Triangle Area
    Ballerholic, I'm having the same issue. I thought I'd received a defective battery from Seidio, but now I find the stock battery isn't charging properly either.

    What happened?
     
  4. aznfishyfart

    aznfishyfart Active Member
    16

    Mar 25, 2010
    31
    3
    16
    i had same problem
    the charging light was on (amber) but doesn't charge
    the phone is probably bad (and yes i did all the tricks such as remove the battery and reinstall it, try another battery and charger, etc)

    i took mine to verizon store and they ordered me a replacement which should be here tomorrow (saturday)
     
    TetsujinWave likes this.
  5. TetsujinWave

    TetsujinWave Member
    35

    Apr 8, 2010
    16
    0
    35
    Systems Administrator
    NC Triangle Area
    Thanks for that. I guess I'm off to the Verizon store after work.
     
  6. aznfishyfart

    aznfishyfart Active Member
    16

    Mar 25, 2010
    31
    3
    16
    so i got my replacement and noticed the screen didn't look as clean and sharp
    i thought it was just cuz i haven't seen it in awhile
    but then i put it side by side with my old one and it definitely is not as clean and bright
    also the blacks are definitely not as black as they were, they show up kind of grey....
    i think i am going to call verizon tomorrow and see whats up

    any other suggestions?
     

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