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Help phone not charging?

so i got my replacement and noticed the screen didn't look as clean and sharp
i thought it was just cuz i haven't seen it in awhile
but then i put it side by side with my old one and it definitely is not as clean and bright
also the blacks are definitely not as black as they were, they show up kind of grey....
i think i am going to call verizon tomorrow and see whats up

any other suggestions?
 
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