Phone off during factory reset

Basi

Lurker
Hello,

I'm new to this forum and I need your help.
Today I did a factory reset of my phone because lately, it kept going on and off and the samsung keyboard wasn't responding anymore. after selecting the factory reset option, all I could see was the phone alternating between "system update setting" and some "failure to update information" so I pressed the power button till it went off. Now I've been trying to turn it on to no avail. Please what can I do with it?
Your help will be very much appreciated.
 

ocnbrze

DON'T PANIC!!!!!!!!!
Can you boot into recovery mode? Is usually a combo of the power button and volume buttons. I'm on my phone, but you can Google how to hard reset the s7 edge for exact buttons that need to be pressed.
 

Basi

Lurker
Thread starter
Can you boot into recovery mode? Is usually a combo of the power button and volume buttons. I'm on my phone, but you can Google how to hard reset the s7 edge for exact buttons that need to be pressed.


I tried the combo for S7 edge and also all combinations I could find on google and Youtube but it still doesn't start. Could it be that the phone is done for? :(
 

mikedt

你好
Hello,

I'm new to this forum and I need your help.
Today I did a factory reset of my phone because lately, it kept going on and off and the samsung keyboard wasn't responding anymore. after selecting the factory reset option, all I could see was the phone alternating between "system update setting" and some "failure to update information" so I pressed the power button till it went off. Now I've been trying to turn it on to no avail. Please what can I do with it?
Your help will be very much appreciated.

Sounds like the battery might be knackered and needs replacing, especially given that the S7 Edge is a few years old now.
 
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