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Support Phone Only Charges When Connected to PC

Discussion in 'Android Help' started by Lana30, Sep 6, 2016.

  1. Lana30

    Lana30 Android Enthusiast
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    Hi Everyone,
    When I connect my phone Galaxy S7 it only charges and is not recognized by the computer. I think I read somewhere that you have to change some type of setting from Charge to something else in order for the computer to recognize your phone, is that true? Thanks in advance.
     

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  2. JAy3001

    JAy3001 Android Expert
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    Indeed, connect your phone and wait for the beeps, making sure your phone is unlocked. Now pull down the status bar and click USB settings and choose file transfer mode. You will hear the normal disconnect and reconnect beeps, you should now be able to browse your files.
     
  3. Lana30

    Lana30 Android Enthusiast
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    Thank you! That is exactly it! I just couldn't remember the steps. ;)
     
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  4. Lana30

    Lana30 Android Enthusiast
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    One more question, if your screen were to go black for whatever reason, there is no way to connect your phone to your PC because if first needs to be unlocked in order to recover anything, right? So basically you lose everything?
     
  5. JAy3001

    JAy3001 Android Expert
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    That is a possibility, I do however seem to remember you maybe able to issue a command via the ADB console to allow your phone to connect. But you would need to have enabled USB Debugging in the (hidden) developers section on your phone first.

    But I am no expert on the finer points of ADB.

    Notes: search Google for Android ADB for more information. To enable developers mode go into the phones settings page, about phone and keep tapping on the Build number and the hidden menu will appear. Be warned, you cannot turn this feature off once enabled, not that it does any harm. :p
     
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  6. Lana30

    Lana30 Android Enthusiast
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    Thanks! I get it now. If you have that USB debugging on and follow and guide with ADB on how to unlock you should be able to, I mean as long as the guide you are following knows what it talking about, right?
     
  7. JAy3001

    JAy3001 Android Expert
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    Correct, one issue you may find is that ADB is very fussy when it comes to phone drivers and normally it does not like the default ones that get installed the first time you connect your phone to your PC.

    So it would be best to find the official drivers for your phone and install them, then test to connection between your phone and ADB. :goofydroid:
     
  8. Lana30

    Lana30 Android Enthusiast
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    Thanks! This is excellent stuff. I am learning a lot! I hope you don´t mind me asking a few more questions; I was wondering, sometimes I read on how people want to unlock their phones with their PCs but forgot to enable USB debugging, since it is not something that is recommended you leave on. What can be done in that case? Is it even possible for them to get their info off their phones? Hopefully, this never happens to me but if it does I want to be prepared. Thanks a lot for your answers
     
  9. JAy3001

    JAy3001 Android Expert
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    In that case you can only hope that you have an external sd card you can take out to get to your files or having enabled backup of your photos through Google photos app or have a recent backup.

    By default Google backs up your normal app data (if your lucky save data), WiFi logins and contacts unless turned off. But you will probably loose a lot of stuff even then.

    There maybe another way, but I don't know of one.
     
  10. Peter789

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    Hey Jay, My 7278 has no USB setting. What can I do?
     
  11. JAy3001

    JAy3001 Android Expert
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    Sorry, what is a 7278 Peter?
     
  12. Peter789

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    Dear Jay, I am sorry I wrote the request in haste. I bought a
    SAMSUNG GALAXY ACE 3 S7275Y
    off ebay. It has no usb capacity and I can't make the kies program work.
    I am dissapointed as I need to transfere photos to my pc. Have you any ideas?
    Thanks Mate.
    Peter
     
  13. JAy3001

    JAy3001 Android Expert
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    Oh, now that makes more sense.

    So what is wrong with the USB?

    Your best option is to use an online storage solution such as Box or Dropbox to upload them to your account and then dump them down onto your PC.

    http://www.samsung.com/uk/support/skp/faq/1109331
     
  14. Peter789

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    Hey Jay, I want to thank you very much for your help. I downloaded dropbox and now I can easily save my photos. Not only that but I can now keep all my professional documents in the cloud.
    Thanks again mate. :)
     
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  15. JAy3001

    JAy3001 Android Expert
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    Not a problem Peter. :)
     

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