1. Check out our companion app, Forums for Android! Download from Google Play

Support Phone problems

Discussion in 'Android Devices' started by Chuckp1973, Oct 26, 2012.

  1. Chuckp1973

    Chuckp1973 Member
    Thread Starter
    16

    May 10, 2012
    11
    4
    16
    Ok, new problem with my TU. The phone isn't working. The phone rings, and I swipe to answer, and the party on the other end can hear me, however I can't hear anything. Also when calling out I can't hear the phone ringing or anything, however speaker phone works just fine. I've done a full factory reset and tried updating everything, still no luck. Any ideas??
     

    Advertisement

  2. niteNarmor

    niteNarmor Well-Known Member
    93

    Jun 28, 2012
    804
    242
    93
    Male
    Jacksonville, NC
    When you receive a call, press the volume up key on the side of the phone. It will pop up on screen - In Call Volume. It may accidentally be set to lowest setting.
     
  3. Chuckp1973

    Chuckp1973 Member
    Thread Starter
    16

    May 10, 2012
    11
    4
    16
    In call volume is maxed, and mute is off. Speaker phone works fine, its just the regular "phone" that isn't working. I can't hear anything, including the other line ringing when I dial out, but they can hear me...
     
  4. mydian

    mydian Well-Known Member
    233

    Apr 8, 2012
    1,404
    661
    233
    Male
    2-Way Radio Repair Technician
    Chicagoland
    Maybe the speaker went bad.
     
  5. xaelith

    xaelith Well-Known Member
    113

    May 19, 2012
    569
    265
    113
    Male
    Electronics assembly
    Utah
    +1. A good way to check this is: a) try speakerphone (which you have), and b) connect a headset. If both work fine, then the earpiece speaker is bad.
     

Share This Page

Loading...