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Support Phone randomly restarts... Anyone else?

Discussion in 'Android Devices' started by Hockeydood, Jun 13, 2010.

  1. Hockeydood

    Hockeydood Member
    Thread Starter
    36

    Jun 4, 2010
    22
    6
    36
    Male
    Sales, but I am working towards getting into Netwo
    San Jose, CA
    Hey guys. I've been posting here and there on the forums for a little while, however I am not new to Android or cell phones. I am a former Sprint rep and technician and was my store's advocate for the Hero so I have quite a bit of knowledge as it stands. However the past 2 or 3 days my Evo has randomly restarted without any notice or any reason. I was sitting in my room watching TV last night when my phone restarted 3 separate times within a 35 minute span. Nothing was running, it wasn't charging, I haven't rooted yet, 4g bluetooth and wifi were all off. Is anyone else experiencing this problem and does anyone have any idea what could be causing this? Thanks guys!
     

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  2. cary328is

    cary328is Well-Known Member
    123

    Mar 1, 2010
    839
    427
    123
    Male
    Electrical Engineer working in healthcare
    San Francisco, CA
    Given the flimsy back cover - have you inspected the battery fit and placement to make sure it's in there nice and snug? What about the battery itself? Do you notice if one of the contact points aren't making good contact with the pins on the phone? Just trying to help..
     
  3. Hockeydood

    Hockeydood Member
    Thread Starter
    36

    Jun 4, 2010
    22
    6
    36
    Male
    Sales, but I am working towards getting into Netwo
    San Jose, CA
    I have the hard Body Glove case and the battery is very snug as its almost difficult to pull the battery out and all pins make firm contact and no pins are bent. Also the phone reset when it was sitting still on my bed not being used. If the pins or the battery itself was loose it would have restarted while it was being used, but so far that hasn't happened at all. Good thinkin tho. =)
     
  4. CapnChainsaw

    CapnChainsaw New Member
    6

    Jun 13, 2010
    4
    1
    6
    Haven't had it happen while the phone is just sitting (or at least not that I've witnessed) but, about 30% of the time that I try to use the navigation or the Google Goggles apps, the phone reboots as soon as the app launches.
     
  5. cooper1010

    cooper1010 Well-Known Member
    93

    Mar 31, 2010
    504
    176
    93
    Mine just did it on a phone call. The old lady thought I hung up on her.
     
  6. Dose

    Dose Well-Known Member
    16

    Nov 29, 2009
    93
    3
    16
    Yeah it happened to me once...im hoping it never happens again
     
  7. InfamousStylesP

    InfamousStylesP Active Member
    16

    Apr 9, 2010
    30
    3
    16
    Tampa, Fl
    i am having this problem too. it didn't start happening until i downloaded that update. im considering a hard reset.
     
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