Help phone rebooting problems..

[justinkim]

Hi guys. I'm using verizon version of galaxy note 3. I've been using this phone for a week or so. There were absolutely no errors or bugs while i was using untill today. While I was listening to music, phone suddenly shut down and wont turn on. As I followed all the steps that are on the internet about the major issues about note 3. It won't turn on if i don't connect it to charger. Also it will show up battery percentage and turn off again (not turning on) this repeats. Anyway so I reset phone, and it was working for few minutes, but it has the same problems that I had before I reset phone. What is happening.. could you guys help me with this...?
plus, eventhough i turned on using charger, it would shut down if i disconnect the charger.

 

[ocnbrze]

Hi guys. I'm using verizon version of galaxy note 3. I've been using this phone for a week or so. There were absolutely no errors or bugs while i was using untill today. While I was listening to music, phone suddenly shut down and wont turn on. As I followed all the steps that are on the internet about the major issues about note 3. It won't turn on if i don't connect it to charger. Also it will show up battery percentage and turn off again (not turning on) this repeats. Anyway so I reset phone, and it was working for few minutes, but it has the same problems that I had before I reset phone. What is happening.. could you guys help me with this...?
plus, eventhough i turned on using charger, it would shut down if i disconnect the charger.

welcome to AF!!!!!!!

so you factory reset the phone and you are still having issues? if so i would take it back and see what verison can do for you.

 

[Note3owner]

Perhaps there is some problem with the battery... Bcoz it seems to momentarily work when connected...
Id take it back... Its probably a faulty battery.