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Support Phone rebooting

Discussion in 'Android Devices' started by wkufan, Jan 3, 2012.

  1. wkufan

    wkufan Member
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    I have had the Epic 4G Touch for about 2 weeks and I LOVE IT!

    My only issue has been the phone powering off and back on from time to time. It has happed 4-5 times the last couple of weeks.

    Anyone else having this problem?
     

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  2. IAmSixNine

    IAmSixNine Well-Known Member
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    Service Manager for a wireless recycler.
    Dallas, TX
    take it back.
    I only say this because you say you have had it a few weeks and the problem goes back a few weeks. So that means a new out of box stock rom non rooted phone has rebooted several times..

    If you have rooted it then thats a whole different story.
     
  3. wkufan

    wkufan Member
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    I have not rooted the phone. It is brand new out of the box. I have had it for about 2 1/2 weeks.
     
  4. IAmSixNine

    IAmSixNine Well-Known Member
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    Service Manager for a wireless recycler.
    Dallas, TX
    I would definately follow up at a sprint store.
    Get the ball rolling on a new device. They might not give you one right away but eventually they should.
    They might try to make it reboot in front of them to prove there is a problem with it. So keep working to figure out why its rebooting.
     
  5. Epic4gTouch966

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    I had the same problem with my Epic 4G Touch but i went back to EL29 and then flashed CWM 5, then used that to flash Caulkin Rom and now it is running like it used to and the power button working fine now and no reboots since last night!
     

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