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Support Phone recognized, but drive is greyed out

Discussion in 'Android Devices' started by RayD71, Jan 30, 2010.

  1. RayD71

    RayD71 Member
    Thread Starter
    25

    Jan 16, 2010
    6
    0
    25
    IT Consultant
    Baltimore, MD
    I checked the similiar threads, but didn't see anything that directly addressed this.

    I had trouble getting my Moment to be seen by my laptop. I followed another thread that said to turn off the USB debugging. After that, the driver is installed without issue. But, when I go to my computer window (Windows 7), I see the phone is assigned drive letter E, but it's grayed out. Do I need to do something else to get it to be "active"?
     

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  2. chibucks

    chibucks Well-Known Member
    43

    Nov 3, 2009
    412
    48
    43
    did you click on the USB icon on your phone and mount it?
     
  3. RayD71

    RayD71 Member
    Thread Starter
    25

    Jan 16, 2010
    6
    0
    25
    IT Consultant
    Baltimore, MD
    Sorry for the delay. Thanks for the info. I found where to mount it and was able to get the files off of it.
     
  4. Dermbet

    Dermbet Member
    5

    Mar 6, 2012
    5
    0
    5
    this works. I was able to locate and access the drive on a Android tablet by clicking on the USB icon and activating it

    thanks so much
     

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