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Support Phone restart straight away when flash with Odin

Discussion in 'Android Devices' started by crystal224, Sep 5, 2017.

  1. crystal224

    crystal224 Lurker
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    Hi guys,

    I'm trying to flash back to stock firmware with Odin on my S8+. I have downloaded the stock firmware and loaded with Odin.
    I put my phone to download mode and connect to computer. But every time when I hit start, the phone restarts straight away and Odin shows failed. Below is the message I got:


    <ID:0/004> Odin engine v(ID:3.1203)..
    <ID:0/004> File analysis..
    <ID:0/004> SetupConnection..
    <ID:0/004> Initialzation..
    <ID:0/004> FAIL! (DeviceInfo)
    <OSM> All threads completed. (succeed 0 / failed 1)
    <ID:0/004> Removed!!
    <ID:0/004> Added!!
    <ID:0/004> Odin engine v(ID:3.1203)..
    <ID:0/004> File analysis..
    <ID:0/004> SetupConnection..
    <ID:0/004> Initialzation..
    <ID:0/004> FAIL! (DeviceInfo)
    <OSM> All threads completed. (succeed 0 / failed 1)
    <ID:0/004> Removed!!
    <ID:0/004> Added!!

    Any ideas?
     

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  2. Shotgun84

    Shotgun84 Android Expert
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    Whatever he said.
    Cambridgeshire, England
    You are pressing volume up to confirm entry into download mode? What version of Odin are you using? Where have you downloaded the stock firmware from. Could you provide the link to the guide used to flash :)
     
  3. svim

    svim Android Expert
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    That <ID:0/004> FAIL! (DeviceInfo) message isn't too helpful. Just some random possibilities;
    -- If you're plugging your phone into a USB hub, try plugging it directly into one of your computer's USB ports instead.
    -- If you have the Kies utility installed on the same PC as Odin, be sure Kies isn't running and go into Task Manager and confirm it isn't running in the background (kill the process if so). Kies and Odin tend to conflict with each other since they're both attempting to do the same function.
    -- You're apparently using Odin version 3.12.3. You might want to try using the latest 3.12.7 but I don't think that's the problem.
    http://www.droidviews.com/download-odin-tool-for-samsung-galaxy-devices-all-versions/
    -- Maybe look into using Samsung's Smart Switch instead. It includes an 'Emergency Software Recovery' option that might fix your initial problem:
    https://www.rapidtricks.com/android-recovery-smart-switch/
    http://www.samsung.com/us/smart-switch/
    -- Smart Switch also has a driver reinstall option, which could be part of that '..Fail' message too.
     

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