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Phone rings but can't answer it

Discussion in 'Android Devices' started by Rob, Jul 20, 2017.

  1. Rob

    Rob Galaxy S20 Ultra
    Phandroid Staff Thread Starter

    For the past few days my phone has been ringing audibly but there is no way to answer it. There is nothing on the screen showing a call is coming in and there's nothing in the notification tray showing a call is coming in.
    However, when I open the dialer directly there isn't awkward white dialog box giving me a few options.
    I can use touch-tone keypad return to call in progress or add a call. If I return to call in progress it lets me see who is calling an answer it but this is just incredibly bizarre and annoying.
    Attached is the screen that shows when I have to manually enter the dialer after hearing the audio ring.
    Any ideas why this is happening?
     

    Attached Files:




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  2. dontpanicbobby

    dontpanicbobby 100% That Guy
    VIP Member

    Factory reset lately?
    You should. Can't hurt, might help.
     
  3. codesplice

    codesplice Elite Recognized Moderator
    Moderator

    Does this happen for every incoming call, or just some of them?

    If all of them, you might try booting into Safe Mode for a bit to see if that has any impact.
     
  4. steve

    steve Developer
    Administrator

    No, in seriousness... this was happening to me too. I upgraded today so call my phone and I will let you know if it fixed the issue.
     
  5. steve

    steve Developer
    Administrator

    Someone called me lol.
    Seems that the latest update to O fixed the issue.
     

    Attached Files:

    James L likes this.
  6. Rob

    Rob Galaxy S20 Ultra
    Phandroid Staff Thread Starter

    Downloading the update worked for me!
     

    Attached Files:

    James L likes this.

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