I ran the update. It looked like it went to 100%, but it when it restarted it said the update had failed. I went to look at the firmware number in the About Phone section of the settings and it is showing the new firmware number. How do I know if it applied for sure? I already had quickoffice installed so I can't just look at that. I ran the clock ahead 24 hours and tried the update again and it downloaded and tried to installed, but once again failed.