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Support Phone screen won't wake up

Discussion in 'Android Help' started by kerryww, Mar 14, 2016.

  1. kerryww

    kerryww Lurker
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    Mar 14, 2016
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    I have a UMI Rome which I purchased about 4 weeks ago. All went well for the first 4 weeks now it has started to refuse to wake from sleep. The only way I can now awake it is to remove the battery for 20 seconds then reboot.

    I have done 4 factory resets, deleted all my apps, tried everything I can think of but it still keeps going to sleep and I need to pull the battery to get it to work. My phone is an Android 5.1. It appears that this problem has been around for a few years but no one appears to been able to solve the problem - not even Google.

    I have a video of the problem at
     

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  2. Unforgiven

    Unforgiven ...eschew obfuscation...
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    Jun 23, 2010
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    I moved this to its own thread.:)
     

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