1. Are you ready for the Galaxy S20? Here is everything we know so far!

Phone screen won't wake up

Discussion in 'Android Help' started by kerryww, Mar 14, 2016.

  1. kerryww

    kerryww Lurker
    Thread Starter

    I have a UMI Rome which I purchased about 4 weeks ago. All went well for the first 4 weeks now it has started to refuse to wake from sleep. The only way I can now awake it is to remove the battery for 20 seconds then reboot.

    I have done 4 factory resets, deleted all my apps, tried everything I can think of but it still keeps going to sleep and I need to pull the battery to get it to work. My phone is an Android 5.1. It appears that this problem has been around for a few years but no one appears to been able to solve the problem - not even Google.

    I have a video of the problem at
     


  2. Unforgiven

    Unforgiven ...eschew obfuscation...
    Moderator

    I moved this to its own thread.:)
     
Loading...

Share This Page

Loading...