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Phone shows Telus but no bars

Discussion in 'Android Help' started by Android Question, Jan 7, 2014.

  1. Android Question

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    I bought a Goophone i5c which runs on WCDMA 850/2100 MHZ and my Telus sim should be on WCDMA 850/1900 (I've previously had a phone that had the same frequency as the Goophone and it did work on Telus). The strange thing though is that my Goophone SAYS Telus in the corner which tells me it is in fact contacting the cell tower, but the thing is I'm on Koodo, so it should say Koodo not Telus(I know Telus and Koodo are the same). I know from experience that it does change from Telus to Koodo. I changed the network from GSM & WCDMA and WCDMA only and airplane mode and nothing seems to be fixing it. The phone is running Android 4.2. Thanks
     

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