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General Phone shut down and won't turn back on.

Discussion in 'Android Devices' started by Walt Adams, Aug 21, 2016.

  1. Walt Adams

    Walt Adams Lurker
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    Aug 21, 2016
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    My phone was working fine yesterday morning and then all of a sudden it shut down and will not turn back on. I charged it overnight and tried it again with no luck. I tried the hard boot by holding down the volume button and the on/off button at the same time for 30 seconds with no success. The best I can get is a partial start up tone with a black screen and then it stops. The light color on top left of screen is mostly blue but occasionally red or green when I try to open it.
     

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