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phone shut down

Discussion in 'Android Devices' started by vicki barber, Jun 18, 2018.

  1. vicki barber

    vicki barber Lurker
    Thread Starter

    I was taking photos on my phone witch was fully charged Turned it off then 10 mins later wanted to take more and will not even turn on Has completely shut down
     


  2. mikedt

    mikedt 你好

    Will it still accept a charge? Could be battery is kaput and needs replacing?
     
  3. vicki barber

    vicki barber Lurker
    Thread Starter

    Cant tell if it is getting charged as wont turn on and can you get the back off these phones ?
     
  4. mikedt

    mikedt 你好

    Try holding down power for about 10 seconds, which often forces a restart, see if it makes any attempt to start then? But if it's like completely dead and unresponsive at all, no sign of activity, no lights or vibration or sounds anything, may need to seek professional service for a diagnosis. Because unless you got the tools and know-how, they're not intended to be user serviceable.
     
    #4 mikedt, Jun 18, 2018
    Last edited: Jun 18, 2018
    Hadron likes this.
  5. vicki barber

    vicki barber Lurker
    Thread Starter

     
  6. vicki barber

    vicki barber Lurker
    Thread Starter

    Thanks no luck
     
  7. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Plug in the charger and leave it for a bit, that's all I can suggest. But as I recall there's usually some visible indication when HTCs are charging even when switched off (though you may need to touch the power button to see it), though if it has deeply discharged you may need to charge for a while before you get that

    Had you had any previous problems (app instability, phone getting hot,...?). If it's still utterly unresponsive after a few hours on the charger you may have a more serious problem (up to and including motherboard failure), but there will be no way of knowing without a professional looking at it).
     
    mikedt likes this.

HTC Desire 825 Forum

The HTC Desire 825 release date was April 2016. Features and Specs include a 5.5" inch screen, 13MP camera, 2GB RAM, Snapdragon 400 processor, and 2700mAh battery.

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