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Phone shuts down requiring a battery pull

Discussion in 'Android Devices' started by loumalnati, Aug 18, 2012.

  1. loumalnati

    loumalnati Member
    Thread Starter

    I bought a LG Optimus Elite at the Shack. Ran fine for a few days and then once a day it would automatically shut down even though battery power was available. To re-start the phone always required a battery pull.

    Got fed up and wnt back to the Shack for an exchange (within 30 days). They gave me a very hard time about trying to do an exchange and said they had to talk to Virgin Mobile customer support. They said VM loaded a new software install on my phone and that should take care of the problem. I refused and said I was not leaving without a new Optimus Elite. They finally called the Store Manger at home who allowed for the exchange.

    So guess what ? The second phone does the same thing. It has only happened once, but I am really puzzled on what the issue may be..any thoughts/ideas ?

    :thinking::rolleyes:
     



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  2. Artine

    Artine Android Expert

    Just two theories;

    1. VM screwed up on a batch of Elites, which you got two of that bad batch.
    2. Your phone, when it sleeps, is going into a Power Collapse sleep. If this is the case it could be rectified with rooting and editing your system's build.prop to prevent a Power Collapse sleep mode/style.

    Otherwise I have no idea.
     

LG Optimus Elite Forum

The LG Optimus Elite release date was May 2012. Features and Specs include a 3.5" inch screen, 5MP camera, 512GB RAM, Snapdragon S2 processor, and 1520mAh battery.

May 2012
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