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Support Phone shuts off using facebook

Discussion in 'Android Help' started by Android Question, May 7, 2016.

  1. Android Question

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    I have a galaxy s5. My problem is when I go on Facebook and scroll thru for about 30 seconds my phone shuts off and restarts. No other app causes thus to happen. I deleted Facebook and reinstalled it but still happens. Took it to t-mobile store and they have no clue. Help!!
     

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  2. Jfalls63

    Jfalls63 Android Expert
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    May 15, 2015
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    I had a problem with one particular app a few months ago. It was recommended to me to boot into recovery and wipe the cache partition. Didn't have any problems after and now I try to do it once a month.
     

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