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Phone shutting off due to heat.

Discussion in 'Android Help' started by Android Question, Aug 3, 2013.

  1. Android Question

    Thread Starter

    I have a Samsung Galaxy SIII (AT&T) and I've been using it as my alarm clock due to it's LOUD speaker. It's been fine for a long time, but lately, I've been waking up late because the phone will shut off. When I try to touch it, it's so hot it actually burns my fingers. I keep it charging while it's on. What have I been doing wrong?
     

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  2. Tsepz_GP

    Tsepz_GP Android Enthusiast

    Hi, welcome to Android Forums :)

    It sounds like you've either got a faulty phone in general OR a faulty battery that simply cannot keep a decent amount of charge anymore. I'd say, take in to your nearest service center and ask them to test it with another battery, if it's not the battery then clearly it's the phone that needs to be replaced.
     
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