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Support phone so slow

Discussion in 'Android Devices' started by Alexp08, Oct 12, 2010.

  1. Alexp08

    Alexp08 Well-Known Member
    Thread Starter
    36

    Sep 12, 2010
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    AT&T sales rep
    lately my phone has been lagging alot, i have app killer but it dosnt seem to help. any ideas on diagnosing my prop or any solutions
     

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  2. Jcbpnl

    Jcbpnl Active Member
    16

    Nov 23, 2009
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    Student
    US
    What kind of lagging? Are you rooted? Which carrier are you on?
     
  3. spikeithard

    spikeithard Well-Known Member
    83

    Sep 23, 2010
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    83
    Male
    London Ontario Canada
    hey when you app kill everything.... do you have to reinstall (or atleast delete and put back on) widgets like weather bug and battery lite??
     
  4. Alexp08

    Alexp08 Well-Known Member
    Thread Starter
    36

    Sep 12, 2010
    197
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    36
    AT&T sales rep
    just slow to start up programs, texting wont keep up with my fingures anymore, and when i get a call the screen goes black b4 a couple seconds befor i can answer it. and im on ATnT. and no i dont have to reinstall anything
     
  5. Alexp08

    Alexp08 Well-Known Member
    Thread Starter
    36

    Sep 12, 2010
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    AT&T sales rep
    oh and no im not rooter
     
  6. Wisenos

    Wisenos Well-Known Member
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    Aug 13, 2010
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    you wouldn't understand lol
    do you turn off/reboot your phone atleasy once a week?
     
  7. uchi

    uchi Well-Known Member
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    Jun 14, 2010
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    i just formatted my new phone, it was 9 days old and was doing the same stuff.
     
  8. uchi

    uchi Well-Known Member
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    Jun 14, 2010
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    and mine was also freezing whie id type text messages and constantly vibrate while frozen as if i was holding down a button
     
  9. eddietse91

    eddietse91 Well-Known Member
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    Jul 1, 2010
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    I reboot my phone once every 2 days..... and like, remove battery for 10 seconds every week...
    have you installed stuff like an anti virus or something? it slows it alot down if you did
     
  10. Alexp08

    Alexp08 Well-Known Member
    Thread Starter
    36

    Sep 12, 2010
    197
    3
    36
    AT&T sales rep
    yes I reboot my phone already once a day, mine is also do the freeze on text message and vibrate. but I do have a anti virus but the problem was happening before I installed it
     
  11. manxape

    manxape Active Member
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    May 1, 2010
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    It's truly shocking that we have to switch our phones off and on again at least once a week to get them working correctly.
     
  12. uchi

    uchi Well-Known Member
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    Jun 14, 2010
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    mine was replaced last friday, it started acting up mid week, freezing, not hanging up calls, etc, completely wiped on monday, by tuesday it was ****ed again. it keeps freezing up mid word during text messages. wont hang up calls, dials the wrong person from my call log list, stuff like that. its truly disappointing that a phone this "smart" can be such a piece of garbage and requires so much maintenance to work correctly
     
  13. rosered

    rosered Well-Known Member
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    Jul 4, 2010
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    UK
    Uchi I can't believe you are having such a nightmare with your phones. Will your carrier replace the handset with another make as clearly the X10 model they are running has some serious issues.
     
  14. powerkiter

    powerkiter Well-Known Member
    93

    Jun 7, 2010
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    UK
    Why?

    They are a mini PC in your hand (or tablet) and would you be so shocked about having to reboot your PC once a week if it started to lag/bog down?

    I rebooted my X10 after every charge as it made the battery last longer so it never bothered me. :)
     
  15. Wisenos

    Wisenos Well-Known Member
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    Aug 13, 2010
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    you wouldn't understand lol
    was about ti give the same answer lol except i reboot once a day like my pc...
    Manxape: if you wanted a no reboot needed phone you should have bought a "CELL"phone not a "SMART"phone
     
  16. uchi

    uchi Well-Known Member
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    Jun 14, 2010
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    theyll keep replacing it with x10's, i renewed my contract about 3 months ago for this phone. im hoping if they get enough complaints theyll offer me another handset in the near future. i get to call them tonite and once again complain for another replacement. once that comes in itll be the 5th time ill get to re download and re setup all the apps i need and use.

    but im really hoping they come to their senses after sending me 6 or 7 of these things, which im sure at this rate is bound to happen. lol.

    the phones latest trick is not telling me whos calling, itll start to ring, it goes to the unlock screen and stays on my homepage, doesnt tell me whos calling for a good 5 or 6 seconds, and then of course it chooses when it wants to hang up, and it isnt always when i hit the end button.
     
  17. rosered

    rosered Well-Known Member
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    Jul 4, 2010
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    UK
    It must be something to do with their software on it, cos I know the phone as a whole is not without its problems but I don't think anyone has had as much aggro with it as you. You must be absolutely hacked off with it. Do you have consumer laws and 'fit for purpose' as the device they are flogging is clearly not fit for purpose. I truly hope you get sorted because as much as I love my X10, I would be pulling my hair out in your position.
     
  18. X10iUser

    X10iUser Well-Known Member
    163

    Oct 10, 2010
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    This and that.
    Here
    Hi.

    Which network are you with and what FW are the replacements coming with? Seems strange that someone is having so many issues with numerous phones so are you sure it's not something your doing? Might also be an idea to root and install Titanium Backup which will make reflashing a whole lot easier if you continue to have issues.
     

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