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General Phone stops ringing

Discussion in 'Android Devices' started by sumtime, Mar 10, 2016.

  1. sumtime

    sumtime Lurker
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    ....after five seconds when I receive a call, I have looked in settings but cannot find the answer, appreciate any help on this.

    I realise I have put this in the 2014 forum when my phone is 2013 model, would this make any difference regarding answers. :)
     

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    #1 sumtime, Mar 10, 2016
    Last edited: Mar 10, 2016
  2. Thom

    Thom  
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    Welcome to Android Forums.

    This thread was move to the forum you intended to post it in.

    ... Thom
     
  3. sumtime

    sumtime Lurker
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    Thanks, Thom. ;)
     
  4. alfick3

    alfick3 Android Expert
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    I don't remember ever encountering that on my Moto G before. Are you running the stock Motorola firmware? Or a custom ROM?
     
  5. sumtime

    sumtime Lurker
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    Hi, al, I should have mentioned after five seconds the ringing stops and goes to voicemail. I haven't done anything to the phone since my daughter bought it for me late 2013.
     
  6. kate

    kate Dreaming of Bugdroid.
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    Have you called your voice mail and checked your settings? If your carrier lets you set ring time it could have somehow switched to only ring for 5 seconds instead of the usual 30 seconds.
     
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  7. alfick3

    alfick3 Android Expert
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    Huh, I've not ever come across that when I used my G. Hopefully some one else has an idea for you. Sorry I couldn't help you out. For other people's benefit though, can you tell us who your service provider is, what version of firmware, what Android version, etc. Any info that might help.
     
  8. sumtime

    sumtime Lurker
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    Yer asking a Doctor of Philosophy in Idiocy :)
    android version is 5.1 in my settings.

    Kate, if I phone voicemail how will Ibe able to switch to 30 secs?
     
  9. sumtime

    sumtime Lurker
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    Sorted, Al, Kate, I went onto the Tesco mobile site, during a chat I was advised to put a number in beginning with a couple of stars, that's all it took, thanks for your input, appreciate it.
     
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  10. alfick3

    alfick3 Android Expert
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    Who do you use for your service provider? As far as what Kate was suggesting, somewhere in your VM, you should be given an option for VM settings. It just all depends on who your provider is. Tbh with ya, it's been so long since I set up my VM, I don't remember either. [emoji4]

    Sent from my GT-P3113 using Tapatalk
     

Motorola Moto G (1st Gen)

The first generation Moto G was the released in November of 2013. The phone was the first in Motorola's new mid-range line that targeted the sweet spot between specs and pricing. It originally built for emerging markets, but also saw success as a low-priced Android phone option in other parts of the world. The Moto G 1st Gen features Features 4.5-inch LCD display, Snapdragon 400 processor, 16GB storage, 1GB RAM. 5MP rear/1.3MP front facing cameras, and a removable 2,070 mAh battery.

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