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Phone stuck on boot loop after factory reset.

Discussion in 'Android Devices' started by Jaxontuck, Mar 7, 2019.

  1. Jaxontuck

    Jaxontuck Lurker
    Thread Starter

    Earlier today I dropped my phone from a small height, maybe one to two inches, and the phone rebooted itself into an update screen. A few seconds after this I was met with the "no command" error screen. When I got home I did some searches on the internet and performed a factory reset but, after the reset I rebooted my phone and now it is stuck in a reboot loop. How do I solve this?
     


  2. lvt

    lvt Android Expert

    Check your Sim and SD cards.

    Maybe remove them completely to test if the phone would boot normally.
     
  3. Jaxontuck

    Jaxontuck Lurker
    Thread Starter

    It didn't change anything.
     
  4. GameTheory

    GameTheory Android Expert

    If all else fails, a reflash of the stock firmware in odin should fix it assuming there is no hardware damage from dropping it.
     
  5. Jaxontuck

    Jaxontuck Lurker
    Thread Starter

    How can I do that?
     
  6. lunatic59

    lunatic59 Moderati ergo sum
    Moderator

    Honestly it sounds like one of the buttons is stuck which is booting you into recovery or a bootloop. Try wiggling them a little to see if there is any change in behavior.
     
    GameTheory likes this.
  7. GameTheory

    GameTheory Android Expert

Samsung Galaxy J7 Forum

The Samsung Galaxy J7 release date was June 2015. Features and Specs include a 5.5" inch screen, 13MP camera, 1.5GB RAM, Snapdragon 615 processor, and 3000mAh battery.

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