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Support Phone STUCK on Samsung custom lock

Discussion in 'Android Devices' started by Patti, Jan 4, 2015.

  1. Patti

    Patti Lurker
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    My phone was having a problem and just kept rebooting over and over again and not staying on at all. I had not done anything different it just started this randomly. I tried different ways of powering up and was brought to the custom os screen. I may have hit the wrong button and now it is stuck on the custom screen. I tried bringing it to recovery mode and chose "erase data" it then came back to the custom screen, Can anything be done??? As much as I want the GS5 I dont want to be forced into an upgrade right now

    Phone is NOT rooted and no longer under warranty with AT&T
    Any help will be greatly appreciated [​IMG]
     

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  2. Garry94

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    Which button you have pressed ?? remember anything @Patti
     
  3. Patti

    Patti Lurker
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    Home lock and volume buttons at the same time
     
  4. Pugs1957

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    Try removing the battery, replace it and report what happens
     
  5. Patti

    Patti Lurker
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    The same thing happens every time. I've taken the battery out multiple times
     

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