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Support PHONE TURNING OFF

Discussion in 'Android Help' started by Phone turning off, Jul 3, 2016.

  1. Phone turning off

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    My Note 4 keeps turning off randomly. Then I can't use the Powe button to turn it back on. I either have to take out battery and reinstall it, then press the Power button. Or.... I can plug it in charger, then the Power button works as well. Any ideas?
     

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  2. Jfalls63

    Jfalls63 Android Expert
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    May 15, 2015
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    Your battery could be having issues. Anyone you know with a Note 4 you could borrow the battery and try it in your phone?
    You could also check your battery for signs of swelling or cracks.
    Plenty of replacement batteries available if it's going bad. Check Amazon.
     

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