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Support Phone WiFi Problems

Discussion in 'Android Help' started by Lana30, Aug 20, 2016.

  1. Lana30

    Lana30 Android Enthusiast
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    Hi Everyone,
    What can be done if a phone when near the router connects just fine to WiFi, but when you´re a little further (not out of range) it gives you access denied? Thanks in advance for your answers. :)
     

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  2. svim

    svim Android Expert
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    If your phone can connect properly to other WiFi networks that might indicate an issue with your router. If your phone is having this same kind of range connectivity issue with any WiFi network you connect with, that could be a problem with the antenna inside your phone.
    So have you tried connecting to other WiFi networks (at a friend's, or at work, or at some public WiFi)? If this is just a home matter, what kind of router do you have?
     
    mikedt likes this.
  3. mikedt

    mikedt 你好
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    Tried restarting your router? Also try changing the channel, in case it's interference. The default is usually WiFi channel 6, and so might be congested, especially if in an apartment block or something, like neighbours in close proximity.
     

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