1. Download our Official Android App: Forums for Android!

Support Phone will not accept charge from external battery.

Discussion in 'Android Devices' started by codezer0, Apr 2, 2016.

  1. codezer0

    codezer0 Android Enthusiast
    Thread Starter
    Rank:
     #132
    Points:
    123
    Posts:
    588
    Joined:
    Jan 23, 2013

    So simply, bought this phone today. Also, becfause of how I use my phones hard, bought a literal brick of an external battery. Box shows that it is Qualcomm Quick charge certified, but when I plug it in to it to charge, it will start to, and then turn off the external battery seconds later and refuse to charge from it.

    So, what's going on here?
     

    Advertisement

  2. codezer0

    codezer0 Android Enthusiast
    Thread Starter
    Rank:
     #132
    Points:
    123
    Posts:
    588
    Joined:
    Jan 23, 2013

    I found out, much to my dismay, that the series of battery I was trying to use was unfortunately I'll fated, as many of its rebranded versions on Amazon explicitly list the Moto x pure as unsupported, and reviews online saying this is an all too common problem. Broke down and ordered a new battery to give a go, that was confirmed working from XDA and a user review on Amazon itself from a fellow Pure user. We'll see how it goes.
     
  3. The_Chief

    The_Chief Accept no imitations!
    Moderator
    Rank:
     #9
    Points:
    2,043
    Posts:
    13,797
    Joined:
    Nov 17, 2009

    Nov 17, 2009
    13,797
    13,847
    2,043
    Male
    I'm retired: every day's a Monday :P
    Manchester, TN
    Wow, that sags huge. How and why a battery pack manufacturer would single out a model for exclusion is beyond me.
     
  4. codezer0

    codezer0 Android Enthusiast
    Thread Starter
    Rank:
     #132
    Points:
    123
    Posts:
    588
    Joined:
    Jan 23, 2013

    That same battery pack that I'd bought in Fry's Electronics I've also found listed on online retailer shops like Amazon. All of them re-brands, I'm sure, and all exhibiting the same behavior. At least the more responsible brand makers are at least spelling out that "this unit does not work with the Moto X Pure" after so many like us with them have been unable to use it at all for this phone.

    Mine was branded Tenergy and black, but any that look like this: http://www.amazon.com/10400mAh-Port...=1459964116&sr=1-2&keywords=tenergy+10000+mah are simply not ever going to work with a Moto X Pure; at least, not in any reliable fashion. Some users on XDA were able to try successfully with some different cables, but usually results were far too inconsistent to consider it solved.

    The one I ordered yesterday to replace it, was this: http://www.amazon.com/Qualcomm-RAVP...&redirect=true&ref_=oh_aui_detailpage_o00_s00 based on both the XDA thread results, and at least one user review from a Moto X Pure user confirming it works. We'll see how it works out. I intend on writing up my own review of this phone as soon as I get everything together.
     

Share This Page

Loading...