1. Are you ready for the Galaxy S20? Here is everything we know so far!

Phone won’t connect to wifi after rebooting router

Discussion in 'Android Devices' started by benawhile, Sep 29, 2020.

  1. benawhile

    benawhile Newbie
    Thread Starter

    I have a moto E play. Don’t like it but am stuck with it.

    Whenever we turn our router off and on again, or when the service is interrupted and reboots itself, some of our devices, usually my mobile, won't reconnect to wifi unless we reboot a second time. It has been roughly explained to me why this happens, certain devices “stealing” other devices MAC addresses, but is there an easier way to reconnect the stranded devices than by rebooting the router, the results of which are unpredictable. Perhaps by changing the MAC address in the device’s settings? Our Virgin Hub 3 router takes more than 5 minutes to reboot.

    Does resetting the phone at “Setting>System>Reset option>Reset WiFi Mobile and Bluetooth” achieve anything? What would be lost?

    Can MAC and IP address be changed under Settings>System>About phone> Status?

    This question must have been asked so many times. Is the problem caused by a characteristic of some routers? Or some phones? Why cannot the router manufacturers and phone manufacturers get together to fix it?

    1. Download the Forums for Android™ app!


  2. svim

    svim Extreme Android User

    Why are you rebooting your modem/router so frequently? Generally that's something that only needs to be done on a very occasional basis, only when there's an actual problem that's actually relevant. Some people do shut theirs off every evening as some kind of power saving measure but if you're rebooting yours on a regular basis that indicates there's a problem other than your phone going on.
    Do you have WiFi problems with your Moto E Play to other WiFi networks? If yes, going through that Network settings reset might be a good thing to try. If no, that does indicate a problem with your home LAN. Having to reboot it twice in row to get your phone to work isn't a fix, it's an indicator there's a configuration problem that needs to be looked into. In your modem/router's settings menu, try creating a guest WiFi network, using just its basic default settings, and then see if your E Play will connect and get online access properly when connected to it.
    benawhile, ocnbrze and Dannydet like this.
  3. benawhile

    benawhile Newbie
    Thread Starter

    svim I didn't say how frequently I reboot. Say 1-2 a month, including when the service cuts out. I deliberately shut down if we go away for a weekend or more. But it causes so much hassle it's worth getting a fix.

Motorola Moto E5 Play Forum

The Motorola Moto E5 Play release date was July 2018. Features and Specs include a 5.2" inch screen, 8MP camera, 2GB RAM, Snapdragon 425 processor, and 2800mAh battery.

July 2018
Release Date

Share This Page