1. Check out our companion app, Forums for Android! Download from Google Play

General Phone won't boot past logo

Discussion in 'Android Devices' started by AmraS, Jul 14, 2017.

  1. AmraS

    AmraS Member
    Thread Starter
    5

    Jul 14, 2017
    9
    0
    5
    I have a question about my mom's phone. She has Lg L70, which isn't actually the best phone around but it's dual SIM and works for her, primarily because it's easy to use.
    Anyway, phone worked properly for quite some time but won't boot past logo.
    I looked up for different solutions online and tried different things to repair it but nothing works. It won't even connect to the computer or anything and yes it is fully charged. So, if you know any solution that could help feel free to let me know because teaching my mom to use a brand new phone will be a true hell :D
     

    Advertisement

  2. SavageRobot

    SavageRobot Well-Known Member
    173

    Jan 23, 2012
    867
    476
    173
    Male
    Wales
    Do you know what happened to get it into bootloop? Was it dropped or did someone try flashing something? If it was dropped I would imagine hardware fault and probably just time to get a new phone.
    Can you get into recovery? Think it will be (from powered off) hold power and volume down then release when LG logo comes up. If that doesn't work try again but press the power and vol - again immediately after releasing source. If you get into recovery you can try a factory reset.
    If that doesn't work you can try re flashing firmware using LGUP
     
    Mikestony likes this.
  3. AmraS

    AmraS Member
    Thread Starter
    5

    Jul 14, 2017
    9
    0
    5
    I just got into recovery and followed instructions. It says Factory Reset Processing now. How long does it approximately take? Or this phone has stuck again haha.
     
  4. AmraS

    AmraS Member
    Thread Starter
    5

    Jul 14, 2017
    9
    0
    5
    I just got into recovery and followed instructions. It says Factory Reset Processing now. How long does it approximately take? Or this phone has stuck again haha.
     
  5. lunatic59

    lunatic59 Moderati ergo sum
    Moderator
    4,138

    Jun 12, 2010
    32,330
    26,720
    4,138
    Male
    IT
    Pennsylvania
    After a factory reset the first boot can take upwards of 20 minutes and look like it's hung up. Be patient.

    If it still gets stuck in a bootloop, try removing the sim card (s) and then boot into recovery, wipe caches and then factory reset again.
     
    Mikestony likes this.
  6. AmraS

    AmraS Member
    Thread Starter
    5

    Jul 14, 2017
    9
    0
    5
    Will be patient and try to do what you recommended. I'll let you know what happens. Fingers crossed :)
     
  7. AmraS

    AmraS Member
    Thread Starter
    5

    Jul 14, 2017
    9
    0
    5
    Factory reset processing thingy is still there, for an hour. It shouldn't take this long, should it?
     
  8. lunatic59

    lunatic59 Moderati ergo sum
    Moderator
    4,138

    Jun 12, 2010
    32,330
    26,720
    4,138
    Male
    IT
    Pennsylvania
    Not really, but you might wait a little longer and then try resetting again.
     
    Mikestony likes this.
  9. AmraS

    AmraS Member
    Thread Starter
    5

    Jul 14, 2017
    9
    0
    5
    Still same message remains, what shall I do next :)
     
  10. James L

    James L Well-Known Member
    243

    Dec 29, 2014
    1,002
    492
    243
    Male
    Owner root-android-easy.com
    Peoria Il
    Agreed a firmware flash will eliminate the possibility of it being a software issue.
    And will bring the device back to functional if it works.
     
    Mikestony likes this.
  11. AmraS

    AmraS Member
    Thread Starter
    5

    Jul 14, 2017
    9
    0
    5
    The problem is that the phone can't connect to the computer, I mean, nothing happens when I hook it up :D is there any way to get past that
     
  12. lunatic59

    lunatic59 Moderati ergo sum
    Moderator
    4,138

    Jun 12, 2010
    32,330
    26,720
    4,138
    Male
    IT
    Pennsylvania
    Have you tried a different cable? Some cables are 'charge-only' with certain phones.
     
    Mikestony likes this.
  13. AmraS

    AmraS Member
    Thread Starter
    5

    Jul 14, 2017
    9
    0
    5
    yes, all i see is download mode loading message, all the time
     
  14. James L

    James L Well-Known Member
    243

    Dec 29, 2014
    1,002
    492
    243
    Male
    Owner root-android-easy.com
    Peoria Il
    Change the com port to 41 and use a tot and dll file. Also install the LG drivers.
     
  15. AmraS

    AmraS Member
    Thread Starter
    5

    Jul 14, 2017
    9
    0
    5
    The problem is that the phone doesn't even show up on the computer, connecting with the cable (and different ones were used) doesn't do anything.
     
  16. SavageRobot

    SavageRobot Well-Known Member
    173

    Jan 23, 2012
    867
    476
    173
    Male
    Wales
    You see "download mode" on the screen of the phone but the PC is not recognising it?
    If so are you familiar with adb at all?
     
  17. lunatic59

    lunatic59 Moderati ergo sum
    Moderator
    4,138

    Jun 12, 2010
    32,330
    26,720
    4,138
    Male
    IT
    Pennsylvania
    If you are in download mode, you wouldn't see the phone pop up as you normally would. If you have adb (Android Debug Bridge) software installed on your PC then you can open a command prompt and type
    Code (Text):
    1.  adb devices
    and if it lists a serial number, you're phone is connected. Alternately you can open up device manager and look under the Android phone category, something like this:

    [​IMG]
     
  18. vijay24

    vijay24 New Member
    5

    Jul 16, 2017
    2
    0
    5
    Switch off the phone and switch it on by pressing volume UP + down and power button at the same time
     
  19. James L

    James L Well-Known Member
    243

    Dec 29, 2014
    1,002
    492
    243
    Male
    Owner root-android-easy.com
    Peoria Il
    It's power off then while holding volume up connect the phone to the PC while holding volume up.

    Then the PC should detect it, if not then it's probably a driver issue.

    Or it could be you need to reboot your PC. I had a client the other day and his G3 connected and flashed firmware.

    The G2 on the other hand would connect and sit at ready in flash tool. A reboot of his PC and it flashed just fine.
     

Share This Page

Loading...