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Phone won't charge but discharges. Now dead!

Discussion in 'Android Devices' started by Duffer, May 6, 2019.

  1. Duffer

    Duffer Lurker
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    I have a new battery and a new charger (three in fact). The battery is continuing to discharge like the old one and is now completely dead so doing this on a tablet.

    Is there a solution with the phone already dead and refusing to charge please?
     

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!
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    charge up a battery and then do a factory reset. hopefully that will help.....not sure what else you can do.
     
  3. Cyberdev

    Cyberdev Android Expert
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    If you have root you can calibrate the battery using a battery calaberation tool app
     
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  4. Duffer

    Duffer Lurker
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    Thank you. I'll try these things, or at least ask my family!
     
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  5. lvt

    lvt Android Expert
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    Could be a bad charging board or dirty USB port...
     
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  6. lvt

    lvt Android Expert
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    Does your new chargers work with other devices?
     
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  7. ctk beck

    ctk beck Newbie
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  8. Duffer

    Duffer Lurker
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    Thank you all. The chargers do work with other devices. I managed to charge it to 36% last night but then it started to discharge again so will do it again if I can and try factory settings. If all fails, I shall have to take it to be repaired if they can.
     
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