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Support phone won't mount to upload pics to PC

Discussion in 'Android Devices' started by smurph1, Dec 7, 2011.

  1. smurph1

    smurph1 Android Enthusiast
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    Uisng USB cable my phone won't connect to PC when I mount as disk drive, PC says "USB Device not recognized".:(
    Been doing this successfully for a year, so whats up?
    Haven't used HTC synch ever, but that won't work as phone wont connect.:mad:
     

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  2. El Presidente

    El Presidente Beware The Milky Pirate!
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    Have you at least installed HTC Sync though? You need the included drivers for the phone to even be recognised by the PC.
     
  3. smurph1

    smurph1 Android Enthusiast
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    Yes, it was updated to latest version a few weeks ago.
    Tried a repair.
    Got resolved, removed all HTC Sync software, rebooted, connected phone, mounted disk, and worked again, same cable and USB port.
    It must be either flawin the latest HTC software & or conflicting with win7!
     

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