1. Download our Official Android App: Forums for Android!

Support phone wont read SD card files

Discussion in 'Android Devices' started by Alexp08, Jan 6, 2013.

  1. Alexp08

    Alexp08 Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    36
    Posts:
    197
    Joined:
    Sep 12, 2010

    Sep 12, 2010
    197
    3
    36
    AT&T sales rep
    got my phone yesterday from ebay. did a master restore. and everything worked fine, including the SD card. the phone said it hada update, so i did the update and after it restared, the phone wouldnt read anything on my SD card. how do i fix this?
     

    Advertisement

  2. girolez

    girolez Often Off Piste
    Rank:
    None
    Points:
    543
    Posts:
    3,845
    Joined:
    May 29, 2011

    May 29, 2011
    3,845
    1,916
    543
    Male
    Retired
    Les Gets, France
    Hi

    If you had encrypyed the sd card, the update probably lost the encryption key, so you have no option but to reformat the card. If not encrypted have you tried reading it in a pc?

    Roger
     

Share This Page

Loading...