phone wont switch to widescreen when using keyboard

ok so my girlfriend has this phone...i havent been able to try fixing it hands on but she wouldnt know how to find an answer so i tried. apparently when she uses the keyboard. it doesnt switch to landscape mode and i'd like to know how to fix that. can anyone help me/her?


Android Enthusiast
dumb question but is she rotating the phone the right way around? also I think landscape mode only works for certain functions.


Well-Known Member
and if that doesn't fix it. it has a bad sensor. take it back to get a new one with her and make sure the sensor works.


Android Expert
to test open up your browser and turn it so the trackball is in your right hand....if it doesn't turn then have a problem.