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Support Phone won't unlock or boot into Custom Rec.

Discussion in 'Android Help' started by MustangLife, Mar 14, 2016.

  1. MustangLife

    MustangLife Well-Known Member
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    So I had a couple apps opened. Just 3 total Chrome, Viper4android and Rocket Player and my phone froze. When the screen timed out it not won't let unlock it or show any kind of screen. Stays on black screen. The hardware taskbar buttons are all lit. No sound is made when its plugged into the charger either. Phone is ZTE Boost Max on 4.4 KitKat Rooted with Philz Recovery. I've tried booting into Philz like usual power + volume down but no luck.
     

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  2. Leakite

    Leakite Newbie
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    If USB debugging is enabled, try booting into recovery mode via adb.
     
  3. Brian706

    Brian706 I like turtles!
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    The button combination to enter recovery mode won't work because the device isn't powered off (it sounds like).

    You could try adb as @Leakite suggested or you could most likely just hold volume down + power for 5-10 seconds and get into the bootloader.
     
    scary alien and Leakite like this.

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