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Support phone wrongfully marks emails as read

Discussion in 'Android Devices' started by Julix, Dec 5, 2012.

  1. Julix

    Julix Lurker
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    Dec 5, 2012
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    Hello everyone,

    I took a look at a few other posts, but they either weren't too similar, or weren't answered either.

    Problem:
    When my phone downloads emails (using POP-3 and a German server called "www.gmx.de"), it marks the emails as read on the server. So even if I don't mark them as read on the phone, when they get downloaded on my computer (using thunderbird), they'll appear already read.

    Evidence that it's the phone's fault:
    When the phone is turned off this doesn't happen, and my emails are shown correctly as unread on my computer, for any emails that I received since it was turned off.

    Scope of consequences:
    Important messages can and do go unread, which I can't afford.

    One solution would be to stop all syncing of the phone with the server, and only use the computer, but that would be a drastic last option. I'd appreciate it if you could come up with something better :)

    I'm hopeful that you'll help me.

    Thanks a lot,
    Julian
     

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  2. electricpete

    electricpete Android Expert
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    Jan 7, 2012
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    Sounds like a challenging problem and not specific to the Infuse. I think if you post in the general forum, you'd get a wider audience that might be able to help.
     

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