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Discussion in 'Android Help' started by Android Question, Jan 26, 2014.

  1. Android Question

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    So my phone turns on but as soon as it gets to the lock screen no functions will work. I can't unlock it, push the off button or anything. How do I fix this problem?
     

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  2. girolez

    girolez Often Off Piste
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    May 29, 2011
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    Les Gets, France
    Hi and Welcome

    You don't say what phone it is so it's difficult to advise. I think you should be able to start the phone in recovery mode (how depends on which phone) and try clearing caches or factory reset if that does not work. I suggest you post the question again with more details ie exact device, in the forum for your phone (by registering on Android forums)

    Roger
     

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