Phonebook won't DL into 2014 Altima

My phone connects fine via blue tooth.  The phonebook will not download now.  This started about a month ago.  Previously,  the phonebook downloaded. Nissan says my car is not compatible with S7 edge on VZW.  My daughter, who has S6, successfully downloaded her phonebook. Thoughts? Really frustrated. Can I expect this going forward with Note 8 when it releases, etc....what happened recently to cause this?
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