A couple years ago I heard Apple made an iphone owner cry. He was having some problem with his phone he sent it in to be fixed got a replacement phone for it and they still charged him for the new phone and kept the one he sent in. So he paid for 2 phones and got one lol. He kept calling trying to dispute the charge, Apple played dumb. he cried. You ever have any crazy thing like this happen where you wanted to break down and cry?