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Support Phone's storage being used up by ghost data

Discussion in 'Android Help' started by dragonslayer2042, Jun 24, 2016.

  1. dragonslayer2042

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    Yesterday I bought a new Lg G Stylo with 16gb storage. I have a 64gb sd card in it. I just finished transfering all of my photos, videos, music, and other documents from my old phone. I have downloaded about 3.6gb of apps. I had 10gb of space to start with and should have 4gb left right now. But my phone shows that I have used 5.06gb in just photos and videos. I only have 20mb of photos on phone storage and overything else is on my 64gb sd card. I went to the gallary app and added up how much storage each album was using for external and internal photos/videos. Everything added up to 1.1gb. So why do I have 4gb of random photos that don't exist? how can I fix that? I'd pefer to not try a factory reset but I can if I have to.
     

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  2. AZgl1500

    AZgl1500 Android Expert
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    You are aware that just the process of formatting any storage media results in "data loss"?
    It is because the partition file headers also take up space, and each file saved, has a header/title that uses up space.

    So, a 64 gB card does not give you 64 gB of available storage space, it can easily be a few gB less than that.

    Same goes for the internal memory, and that arena is much harder to define, as a lot of it is hard partitioned to keep our user data out of it.
     
    Dannydet likes this.
  3. dragonslayer2042

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    When I remove the SD card I still have that 5.06gb being used up.
     
  4. dragonslayer2042

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    But why would it be 4gb? I already have 6gb being used up by system memory. I dont need another 5 to go on top of that
     
  5. El Presidente

    El Presidente Beware The Milky Pirate!
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    Install an app called Disk Usage by Ivan Volusek and it will give you a good idea of what folders/files are taking up the most amount of space.
     
    Jhayzone, AZgl1500 and scary alien like this.

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