I have exactly same problem including the sd card. Will post u solution if i work itt out would u do the same? Ta

 

I have a problem with not being able to open a file too. It's not the same as yours, but when I copied a file (1,1Gb) to my SD card, and wanted to watch it then, it won't open in my phone. There is that grey icon and I can't get it to play. The format is .mp4 .. other mp4 files work (smaller ones).. which leads me to a question, is there a size limit to a file that you can put on your SD card in order to be able to play it?

 

Just done it again without turning phone off. V annoying. Might try putting the 8gb back in to see if sd card quality prob.

 

Hi!

Thanks for your post. I have had the same problem with my phone. I have tried using various sd cards (16gb bought, 2gb unused from old phone, 8gb that came with DesireHD) but no joy. I returned the phone to carrier but 2 weeks later I still have not had the phone returned - I only had the phone for 16 days.

Can you confirm that the new card worked. I may leave my carrier but would like to get the phone somewhere else.

Time has passed but I would love to hear your (or others') reply.

Thanks in advance!!

 

Hi!
Did you resolve your issue? If yes, was it the same as gazlyon's?
Thanks in advance

 

Many many thanks for your reply. I got my phone back from the carrier and it still has the same photo problem. I too bought my 16gb sd card from ebay - as I have for previous phones with no problem. You've helped me see it it may very well be the card and not the phone. Will try a new card before reading the riot act to T-Mobile.
Truly appreciate your reply.
Happy DesireHD-ing!!