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Support picture message still 'downloading'

Discussion in 'Android Devices' started by flyingswan, Jan 14, 2012.

  1. flyingswan

    flyingswan Lurker
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    May 26, 2011
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    I use my Galaxy europa with Virgin. When I got the phone, I updated it with Virgins picture messaging config and it worked fine for a few months, receiving several pictures from contacts !!

    but now when someone sends me a txt with a pic attached...the txt arrives but it just says 'downloading' ...and I never get the picture !!

    Has anyone experienced this ? and if you have how did you fix it ?

    Virgin are useless - I have spent hours on phone to them receiving 'help' aka 'NO help'.....
     

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  2. evieeejean

    evieeejean Lurker
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    Feb 27, 2012
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    I have experienced this a few times, I'm no genius, I usually get them to send it again, but one time I just turned my phone off and then on and it downloaded when I turned it on again!
     

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