My phone has the rooted 2.1 dd10 version or whichever and I am not receiving picture/video messages. I called Sprint and they said I was "in the red." We tried everything over the phone to try to get around the issue without having to reflash.... Any other ideas? I tried pulling the battery for 2 minutes, changing the MSID number...The MSID number won't stay. It goes back to 0000000... Any other ideas or is reflashing the way to go?