Hi new here. Had galaxy s3 for about a month. Annoyed by the fact that I had to SAVE text messaged pictures to my gallery in order to zoom in to see them larger. BUT a friend just got a galaxy s3 and they CAN pinch to zoom WITHIN their text messages!!! Also on my GS3 there is a video play/pause button with each pic & on my friends, there isn't. Contacted samsung, was told it was carrier regulated. Contacted my carrier and was told I should already have this capability! Want me to do a master reset but I will LOSE EVERYTHING! Does anyone have any other suggestions? I don't want to LOSE my text history or apps or any settings (it took me forever to get things the way I wanted)! Thanks for your help!