Pixel 2 and AD2P / AVRCP

[alabamatoy]

New Pixel 2. Three different car radios, all support AD2P and AVRCP in some form, and all 3 have worked with other Android phones. With my Pixel 2, I get the audio, but no control or track info whatsoever. The newest radio is a Kenwood Excelon KDC X898, and when I pair it with the Pixel 2, it will carry the audio, but the display says "check device". The phone functions seem to work.

Is there something I have to do within the Droid to turn on AD2P and/or AVRCP in order to make this work? I cannot seem to find anything in the settings... Since its all 3 radios, and all 3 work with other phones, I'm pretty sure its a problem within my phone.

Any thoughts or suggestions would be appreciated.

 

[codesplice]

You might try experimenting with the Bluetooth AVRCP Version developer option to see if an older/newer version works better for you. If you don't already have Developer Options enabled, do so by going to Settings > System > About phone and tapping the Build number field 7 times. You can then find the options at Settings > System > Developer options.

You'll need to reboot each time you change the Bluetooth AVRCP Version option. If you find a combination that works for your equipment, please be sure to report it to Google via Settings > System > About phone > Send feedback about this device along with the specific details of your accessories.

 

[alabamatoy]

Codesplice, thanks for the info. I have tried all of the versions of AVRCP that are available on the device, with a reboot in between each. It has made no difference....audio, but no control or track info.

Any other thoughts or suggestions?

 

[codesplice]

What app(s) are you trying to use to play music on your car stereo? The only hits for that error message I found in the product manual refer to Aha and Pandora functionality.

 

[alabamatoy]

What app(s) are you trying to use to play music on your car stereo? The only hits for that error message I found in the product manual refer to Aha and Pandora functionality.

Pandora. This same radio works fine with an old Samsung phone, but not the new Pixel 2.

 

[alabamatoy]

Google tech support has created a support ticket for this. They had me wipe and reload the phone OS, which produced exact same results. Google has escalated the ticket. When I bought the Pixel, I added an extra service support policy, so we will see how well it works. I will report back on this if I make any progress.

 

[codesplice]

Pandora. This same radio works fine with an old Samsung phone, but not the new Pixel 2.

Are you activating Pandora from the radio side or from the phone side? Have you tested with Google Play Music to see if that works any differently?

 

[alabamatoy]

Are you activating Pandora from the radio side or from the phone side?

Turn on the radio, pair, select Bluetooth Pandora, it will say something like turn on app and press pause. I activate Pandora on the phone and it starts playing audio over the radio, but the radio display changes to "check device" and never updates. Pause, next etc doesnt work on the radio, and no display of track info.

I verified this similar behavior on another (different model) radio, same behavior. I am starting to think there is a repeatable problem here. I can't believe I am the only person using a Pixel 2 for this, though.

Have you tested with Google Play Music to see if that works any differently?

I have not, I will attempt that later today.

 

[alabamatoy]

For anyone who might care about this topic, it appears to be a widespread problem. See https://productforums.google.com/forum/#!topic/phone-by-google/iJeDphsoOJ4