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Play Store app "flashing" blank screen

Discussion in 'Android Apps & Games' started by SBSue, Sep 5, 2019.

  1. SBSue

    SBSue Lurker
    Thread Starter

    My Google Play Store app is not opening instead the screen "flashes" quickly and appears to slide left over and over. Happened in last week. Have tried all tips such as clear cache, clear data, reset, uninstall & reinstall, app permissions...nothing works. Please help! Verizon store tells me its a virus and wants to sell me a new phone, but I don't believe them. Thanks.
     


    xxN3Oxx likes this.
  2. Dannydet

    Dannydet Extreme Android User

    Factory reset the phone
     
    xxN3Oxx likes this.
  3. SBSue

    SBSue Lurker
    Thread Starter

    Verizon agent did that, didn't work, just screwed up my settings.
     
    xxN3Oxx likes this.

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